Shipping policy

**Shipping Policy for Howdy! Embroidery **

Effective Date: January 1st 2024

Thank you for shopping at Howdy! Embroidery. This Shipping Policy explains our shipping procedures and your responsibilities as a customer. By placing an order with us, you agree to the terms outlined below.

**1. Processing Time**

a. **Order Processing**: Orders are typically processed within 1-5 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

b. **Custom Orders**: For custom or made-to-order items, processing times may vary from 1-14 business day. Please refer to the product description or contact us for more information.

**2. Shipping Methods and Costs**

a. **Shipping Options**: We offer the following shipping options:
   - Standard Shipping: Varies depending on weight and zip code
   - Expedited Shipping: Varies depending on weight and zipcode

b. **Shipping Costs**: Shipping costs are calculated based on the weight of the package, destination, and selected shipping method. The shipping cost will be displayed during the checkout process.

**3. Delivery Time**

a. **Estimated Delivery**: Estimated delivery times are provided during checkout and are based on business days (Monday to Friday, excluding weekends and holidays). Delivery times may vary depending on the shipping method and destination.

b. **Delays**: We are not responsible for delays in shipping caused by factors beyond our control, such as weather, natural disasters, customs delays, or carrier delays.

**4. Tracking Information**

a. **Tracking**: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your package using the provided tracking number on our website or the carrier's website.

**5. Order Issues**

a. **Lost or Stolen Packages**: We are not responsible for packages that are lost or stolen after delivery confirmation. Please ensure that the shipping address provided is secure and accurate.

b. **Damaged Packages**: If you receive a damaged package, please contact us immediately. We will work with the carrier to resolve the issue and replace the damaged items if necessary.

**6. Contact Us**

If you have any questions about our Shipping Policy, please contact us at:

Howdy! Embroidery, LLC
Houston, Texas 77065  
HowdyEmbroidery23@gmail.com